Reality Compliance

Privacy Policy

Privacy Policy

Last updated: October 6, 2026

Reality Compliance is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, request information or use our services.

1. Who we are

This website is operated by [FULL LEGAL COMPANY NAME], trading as Reality Compliance.

Reality Compliance provides practical, proportionate compliance support to directly authorised financial advice firms across the UK.

Registered office: [REGISTERED ADDRESS]
Company number: [COMPANY NUMBER]
ICO registration number: [ICO NUMBER, IF APPLICABLE]

For privacy-related enquiries, you can contact us at:

Email: hello@realitycompliance.co.uk
Telephone: 0161 464 0672

For the purposes of applicable data protection legislation, we are the data controller of personal information collected through this website, unless stated otherwise.

2. Information we collect

Depending on how you interact with us, we may collect the following information:

Information you provide directly

This may include:

  • Your name
  • Business or company name
  • Job title or role
  • Email address
  • Telephone number
  • Business address
  • Information you provide when making an enquiry
  • Information included in correspondence with us
  • Any other information you choose to provide


Information collected automatically

When you visit our website, certain technical information may be collected automatically. This may include:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Approximate location derived from your IP address
  • Website pages visited
  • Date and time of visits
  • Referring website
  • Website interaction and usage information


Some of this information may be collected through cookies or similar technologies. Please see our
Cookie Policy and Cookie Settings for further information.

3. How we use your information

We may use your personal information to:

  • Respond to enquiries and requests
  • Provide information about our services
  • Discuss potential or existing client relationships
  • Deliver and administer our services
  • Communicate with you about our services
  • Manage our business relationship with you
  • Maintain records of our communications
  • Improve our website, services and customer experience
  • Monitor website performance and security
  • Meet legal, regulatory and professional obligations
  • Establish, exercise or defend legal claims
  • Prevent fraud, misuse or other unlawful activity


We will only use your personal information where we have a lawful basis for doing so.

4. Our lawful bases for processing

Depending on the circumstances, we may rely on one or more of the following lawful bases:

Contract

Where processing is necessary to enter into or perform a contract with you.

Legitimate interests

Where processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights and interests.

Examples may include managing business enquiries, maintaining business relationships, improving our services and protecting our website and systems.

Legal obligation

Where processing is necessary for us to comply with a legal or regulatory obligation.

Consent

Where you have provided consent for us to use your personal information for a specific purpose.

Where we rely on consent, you can withdraw that consent at any time.

5. Marketing communications

We may occasionally contact existing or prospective business contacts about our services, updates or other information that may be relevant to them.

Where consent is required, we will obtain it before sending marketing communications.

You can opt out of marketing communications at any time by contacting us or using the unsubscribe option provided in the communication.

6. Who we share your information with

We may share personal information with trusted third parties where this is necessary to operate our business or provide our services.

These may include:

  • Website hosting providers
  • IT and software providers
  • Email and communication providers
  • Website analytics providers
  • Professional advisers
  • Legal, regulatory or government authorities where required
  • Other service providers acting on our behalf


Where third parties process personal information for us, we expect them to maintain appropriate security and confidentiality arrangements.

We do not sell your personal information.

7. International transfers

Some of our service providers may process information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is lawful and that appropriate safeguards are in place in accordance with applicable data protection legislation.

8. How long we keep your information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to meet legal, regulatory, accounting or reporting requirements.

The appropriate retention period will depend on the type of information and the reason we hold it.

When information is no longer required, we will securely delete or anonymise it where appropriate.

9. How we protect your information

We take reasonable technical and organisational measures to protect personal information against:

  • Unauthorised access
  • Accidental loss
  • Destruction
  • Misuse
  • Alteration
  • Unauthorised disclosure


However, no method of transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

10. Your rights

Under applicable data protection legislation, you may have rights including:

  • The right to access your personal information
  • The right to have inaccurate information corrected
  • The right to request deletion of your information
  • The right to restrict certain processing
  • The right to object to certain processing
  • The right to data portability in certain circumstances
  • The right to withdraw consent where processing is based on consent


Some rights apply only in particular circumstances and may be subject to legal exemptions.

To exercise your rights, please contact us using the details below.

Email: hello@realitycompliance.co.uk

11. Complaints

If you have concerns about how we have handled your personal information, we encourage you to contact us first so that we can try to resolve the issue.

You also have the right to complain to the UK’s data protection regulator, the Information Commissioner’s Office (ICO).

You can find further information about making a complaint on the ICO’s website.

12. Third-party websites

Our website may contain links to websites operated by third parties.

This Privacy Policy does not apply to those websites. We recommend reviewing the privacy policies of any third-party websites you visit.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or the way we process personal information.

Any updated version will be published on this page with a revised “Last updated” date.

14. Contact us

If you have any questions about this Privacy Policy or how we handle personal information, please contact us:

Reality Compliance
Email: hello@realitycompliance.co.uk
Telephone: 0161 464 0672

Last updated: October 6, 2026